Sales Associate Opportunity at Exact – Queenstown Nonesi Mall, Eastern Cape

Exact, a leading retailer in fashion and lifestyle products, is seeking a Sales Associate to join its Queenstown Nonesi Mall store in the Eastern Cape. This role offers a 40-hour workweek and provides candidates with the opportunity to represent a well-known brand while delivering an exceptional shopping experience.

Job Overview
The Sales Associate will serve as a brand ambassador, ensuring customers receive personalized and high-quality service. The position focuses on driving sales, maintaining product knowledge, and supporting stock management to keep the store prepared for customers at all times.

Key Responsibilities

• Customer Experience: Offer outstanding service by understanding customer needs and providing suitable solutions.
• Sales Performance: Monitor sales against targets and proactively identify opportunities to increase revenue.
• Product Knowledge: Stay updated on the latest fashion and décor trends to assist customers effectively.
• Stock Management: Replenish merchandise to ensure the store remains fully stocked and organized.
• Sales Growth: Actively seek opportunities to make new sales and enhance store performance.

Qualifications and Experience

• Grade 12 (Matric) is required.
• Previous retail experience is advantageous but not mandatory.

Skills

• Passion for people and customer service.
• Target-driven and focused on delivering results.
• Strong verbal and written communication skills.
• Ability to multi-task in a fast-paced environment.
• Capable of working independently and taking initiative.
• Attention to detail.
• Proficiency in building customer loyalty, navigating challenges, negotiating, and selling.

Behaviours

• Adhering to Standards: Maintain quality and compliance in all work activities.
• Continual Improvement: Identify and implement opportunities to improve processes.
• Decision Making: Analyse situations to make timely and effective decisions.
• Driving and Persevering: Maintain motivation to achieve goals despite challenges.
• Meeting Customer Expectations: Consistently deliver exceptional service.
• Planning and Organising: Structure tasks efficiently to meet operational requirements.
• Relating and Networking: Build positive relationships with customers and colleagues.

Preference will be given to candidates from designated groups under the Employment Equity Act, though all qualified applicants are encouraged to apply.

Interested candidates can apply online via the Exact application portal: Apply Here.