Learnership Opportunity- Commercial Sales Department At The Job Box
The Job Box – Johannesburg, Gauteng |
Learnership
(1 year contract)
Duties:
BR – input & updates with attachment of Visit Reports, customer meeting documents, requests per SA’s and KAMs
Update RS and sample requests as requested by SA’s and KAMs
Follow up on samples from internal sampling dept and update SA and KAM
Submit Value Prop/Rationale to, tasting sheets and TDS to customer with samples to Customer on SA or KAM requests
Arrange & liaise with courier company for samples. Follow up on samples for delivery confirmation
Sampling Details
Receive samples – check codes & expiry dates
Request relevant documentation via systems
Inform customer of samples being sent with courier details, update BR with all details
Pack samples
Prepare waybill and have parcel available at security for collection from courier company
Arrange and collate courier quotes for internal and external samples for SA or KAM
Arrange with internal driver to deliver / collect samples at/from Customers
Where required ensure the following is available for parcel to be delivered:
Liaise with Couriers
Ensure customer receives a professional sample package
Learn and become proficient on all systems as used by the SA’s
Ensure that any customer master data changes are made upon instruction by SA’s and actioned only once training is completed & signed off by SA’s for these systems
Follow through to ensure process is completed and accurate on the system
Training completed on Atlas customer contacts and ensure system is updated and maintained in terms of contacts only
Pull TDS, Nutritional Info, Ingredient Lists, MSDS from system as requested
Customers
Assist SA’s and KAM’s with any queries for customers as requested
Save & maintain Customer Visit Reports and all internal and external customer files in customer folders on share drive and in relevant Atlas BR’s
General
System for electronic filing for all emails and documents by customer
Act as back up for the SA’s to answer any client or internal request
Complete attendance register on a weekly basis and ensure HR personnel receive a copy thereof monthly
Customer shelf life extension requests – ensure samples are documented and submitted to QC
Arrange collection of samples for shelf life extensions via courier
Follow up with QC for completed shelf life documents and submit to customers upon agreeement from SA’s
Liaise with QC & PID – request certificates, req docs to be completed and forward to customers
Complaints – assist if necessary and follow up
Send BBBEE / ISO certificates on request
Action instructions on visit reports and emails as agreed with SA & KAM
Office admin, faxing, scanning, mails etc
Keep updated client list & ensure Client data area is maintained in Atlas (customer contact details)
Answer switchboard (back up)
Update Agenda on P drive – for both KAM’s and Sales Assistants
Pack Christmas / promotional material and send via courier to customers once approved by SA
Halaal and Kosher list maintained