Job description

The role of a sales administrator is to deal with incoming customer inquiries and assisting the account executives with daily sales administration activities.
Duties:

• Ensuring all necessary paperwork for an order has been received and then processing the order
• Processing all sales related paperwork such as invoices, monthly opex sheets, etc
• Compiling cost proposals based on the approved cost Matrix, and handing over to account executive for approval.
• Checking prices and contracts are up to date
• Supporting the account executives with general operations to help reach the team’s objectives
• Taking phone calls from customers when account executive is not available, and sales administrative queries
• Communicating important feedback from customers internally
• Dealing with and responding to high volumes of emails
• Running with a job from start to finish, and keeping account executive updated at all times
• Liaising daily with the project managers
• Briefing in content where required
• Understanding the company’s departmental structure and liaising with every department to ensure a project is completed timeously
• Monitoring customer accounts – chasing up overdue payments and monitoring ongoing orders
• Processing rental agreements and finance functionality regarding CAPEX payments

Requirements for the role:

• Highly organised and the ability to manage a number of projects at the same time
• Ability to prioritise workload
• Excellent customer service skills
• Strong communication skills
• Well versed in Microsoft Office Suite
• An administrative or sales background
• Must be detail oriented

Requirements

• Highly organised
• Admin orientated
• Attention to detail
• Deadline driven

Advantageous

• Bilingual

Personal Skills/Attributes

• Outgoing
• Extrovert