Sales Administrator Wanted At Penguin Random House S.A.

Job description

Responsibilities

• Accurate and prompt handling of customer orders and queries
• Generate timeous and accurate orders and pro formas as required
• Provide effective administration support to the non-trade and business development teams.
• Download images and title information as requested
• Design and provide special orders (as requested) and Monthly sub forms
• Process for Camerapix monthly
• Follow up and track orders and queries, as and when necessary
• Handle all incoming S.A. email queries.
• Attend and sell at sales events, as and when required
• Handle and track all special orders from marketing
• Liaise with specified key accounts as/when determined by the non-trade sales manager
• Provide assistance to other departments where assigned
• Uphold Penguin Random House’s reputation for professionalism, courtesy and ethical behaviour at all times

Requirements

• Must be able to work well under pressure
• Excellent verbal and written communication skills
• Excellent customer relationship skills
• Highly organised and disciplined
• Positive attitude and ability to take initiative
• Minimum two years’ experience in sales administration or a similar role
• Matric qualification
• Tertiary qualification
• Valid drivers licence and own transport

Personal Skills/Attributes

• Enthusiastic, dedicated, unflappable, resilient
• Patient and an ability to work with a variety of people