Telkom: Call Centre Learnership Programme 2016 / 2017

Closing Date: 19 June 2016
Location: Port Elizabeth

Core Description

Applications are invited from suitably qualified candidates to participate in a Learnership, which, upon successful completion, will lead to the awarding of a National Certificate: Wholesale & Retail Operations (NQF Level 3) in various political provinces. The learnership programme is offered for a period of 12 months and participants will be paid a monthly allowance during this period.

Competencies

KNOWLEDGE / SKILLS / ATTITUDES:

• Team player
• Analytical thinker
• Problem solver
• PC literate
• Efficient in interpersonal skills with an aptitude for building rapport with a diverse range of people (customers).

Job Responsibilities

The successful candidate will be responsible for, but not be limited to:
• Complying with the requirements of the learnership, inclusive of its terms and conditions as guided by the Sectoral Determination on Learnerships.

Qualifications

Suitable candidates must possess the following minimum qualifications and skills:

• Matric certificate or equivalent
• Must currently be unemployed
• Have good written and verbal communication skills
• Be fully conversant in English
• Technology savvy, i.e. know the various technologies used for communicating
• Computer Literacy and Sales Experience will be an added advantage

Applicants should NOT have: (i) a post Matric qualification (diploma/B degree); (ii) participated in any wholesale & retail learnership before.

Experience

Suitable candidates must possess the following minimum qualifications and skills:

• Matric certificate or equivalent
• Must currently be unemployed
• Have good written and verbal communication skills
• Be fully conversant in English
• Technology savvy, i.e. know the various technologies used for communicating
• Computer Literacy and Sales Experience will be an added advantage

Applicants should NOT have: (i) a post Matric qualification (diploma/B degree); (ii) participated in any wholesale & retail learnership before.

Special Requirements

• South African citizen
• Confidence
• Technical skills

How to Apply

Apply Online for the Telkom Learnership Programme