Receptionist Job- Hluhluwe
Recruiter: Executive Placings
Location: Hluhluwe, Kwazulu-Natal
Salary: Salary Negotiable
Sector: Hospitality & Catering Jobs
Job Type: Permanent
Date Added: 19 August 2014
Applications: 0
AA/EE opportunity?: No
Benefits: Not Included
Looking for a Receptionist for a Lodge in Hluhluwe. Very busy back of house position, handling the entire switchboard and radio activity between all staff members at the Reserve.
This is a permanent live-in position.
Transport to/from leave cycles is own responsibility.
Salary R5000 ctc
Knowledge required:
Hospitality
Environment
The surrounding communities
The country
Quick Books
Valid South African Drivers licence
Previous experience:
Experience in the service industry especially in dealing with guests and staff
Previous reception experience
Key Outputs:
Processing reservations
Ensure all necessary items are ready & waiting before morning meeting at 8am
Checking guests out or in if needed
Controlling Guest’s bills – making sure they are accurate at all times
Communicating flights and transfers
Guest adventure bookings
Maintain Quick Books billing systems
Host guests at dinner as per the front of house hosting roster
Ensure all telephone calls and radios are answered timeously
Ensure you are always polite on the radio & telephone
Ensure calls are transferred as requested & that messages are taken properly & passed on to the necessary individuals
Ensure all filing is done daily
All feedback forms are processed on the feedback form spread sheet, if there is no switchboard on duty on that day
Liaise with reservations department on bookings, rates & guest info
Working according to your shift checklist
Accountability for cash and administrative errors
Communicate with staff & other departments about day to day events
Lodge Day sheets – Make sure that all necessary information is on the day sheets & are up to date with the most accurate information
Doing day sheets ahead in order to plan & coordinate
Doing detailed & accurate handovers with co workers
Maintaining telephone billing systems
Documenting staff visitors
It is unlawful to employ a person who does not have permission to live and work in South Africa. Unless the advert states otherwise, please ensure you have this permission before applying.
