SWITCHBOARD OPERATOR JOB

SWITCHBOARD OPERATOR T.A.S.K LEVEL 6
CORRESPONDENCE DEPARTMENT

REF NO: SWO 024072014 PTA

Purpose of the job: To operate a switchboard system by relaying incoming, outgoing and inter office calls.

Key Performance Areas
• Answer all incoming calls on a daily basis.
• Screen calls in a tactful manner.
• Direct Calls to relevant departments
• Handle technical queries pertaining to the telephone system when need arises.
• Arrange international call for employee when need arises

Qualifications & Experience
• Minimum Matric.
• Computer literacy in MS Office, Word and Excel e essential.
• Preferably minimum 2 years experience.

Technical and Behavioral Competencies required
• Excellent telephone etiquette.
• Good Interpersonal Skills.
• Good Communication Skills.

Remuneration
The cost to company minimum package applicable to this position is R138 170.00per annum and will be negotiable commensurate with experience

Closing Date: 31 July 2014

NB: “RAF offers Total Employment Cost packages with no additional contributions from the Employer; successful candidates are required to structure their packages in manner that will suit their needs”.

APPLICATIONS CAN BE FORWARDED FOR ATTENTION OF THE RECRUITMENT OFFICER AT: [email protected] OR Hand Deliver at 38 Ida street, Menlo Park.

The Road Accident Fund subscribes to the principles of employment equity and preference will be given to people from previously disadvantage groups.
Prospective employees will be subjected to security vetting.

NB: Applicants who have not received any correspondence from us within six weeks from the closing date can consider themselves unsuccessful