Vacancy: Medical Office Admin Assistant

All administrative duties in support of a Plastic and Reconstructive Surgeon’s practice including (but not limited to):

• Front desk management including answering of telephones and screening of Dr’s calls
• Collection of fees for appointments including issuing of invoices and receipts
• Providing quotations
• Creating and maintaining patient files
• Booking of surgical procedures
• Theatre instrument control
• Providing patients with pre-op information
• Pre and post op communication and follow ups with patients
• Arranging of assistants, anaesthetists, pathologists and any supplies for surgical procedures
• Obtaining motivation letters as required
• Handling of patient, medical aid, accounts queries
• Ordering of supplies
• Obtaining patient results e.g. lab, radiology etc
• Coordinating activities with other health care providers
• Documentation for WCA claims
• Preparation of information required by Dr for meetings
• Support for doctor on all aspects of the practice
• Support of patients as required
• Support for all other parties involved with the practice
• Management of petty cash
• Any other administrative duties as required by the doctor e.g. flight & conference arrangements
• Candidate Requirements

Skills required:

• Good organisational skills are essential
• Computer literacy
• Proficient in the use of Microsoft office is essential i.e. Word, Excel, Outlook etc
• The ability to multitask is essential
• People skills is essential in the handling of patients, co-workers, suppliers and providers.  Must be a team player
• Strong verbal and written communication skills.  Good command of English is essential
• The ability to cope well in a very demanding environment
• The ability to learn and adapt quickly

Experience:

• 2+ years experience in a Surgeon’s office performing duties as per job description is essential.  No candidates will be considered without prrof of this experience.  References must be supplied
• Experience is a Plastic and Reconstructive surgeon’s office is preferred
• Experience in a practice attached to a large hospital is essential
• Previous nursing experience is preferred