JobsOpportunities
Vacancy: IT Service Asset Manager
| Job Summary | |
| Responsibilities / Outputs | Implements the Service Asset Management policy and standards Evaluates existing Asset Management systems and the design, implementation and management of new/improved systems for efficiency and effectiveness Agrees scope of the Asset Management processes, function, the items that are to be controlled, and the information that is to be recorded Develops Asset Management standards, Asset Management plans and procedures Ensures that the Asset Management methods and processes are properly approved and communicated to staff before being implemented Performs secretarial function for the Asset Standards Committee Manages the evaluation and implementation of Asset Management tools Agrees assets to be uniquely identified with naming conventions Ensures that staff comply with identification standards for object types, environments, processes, lifecycles, documentation, versions, formats, baselines, releases and templates Interacts with various IT functions to ensure appropriate Asset Management Plans population of the Asset DB; manages the Asset DB, central libraries and tools Ensures regular housekeeping of the Asset DB which will form part of the bigger CMS i.e. Populates and administers Asset Register containing the JSE’s IT assets and maintains detail required especially in support of the following processes: Financial asset accounting Configuration Management Third party vendor and support management Facilitates the creation of a JSE Asset Standards list through administration of the process of applying, approving and rejecting software standards Researches and recommends decisions regarding JSE Asset Standards considering alternative products Reviews Asset Standards and provides recommendations of amendments to the Asset Standards Committee Performs regular checks to ensure that the information contained in the CMS is an exact representation of the Configuration Items (CIs) installed in the live production, DR and test environments including performing Asset lifecycle administration to ensure all Assets are appropriately accounted for through the Asset lifecycle Interprets license agreements with assistance from the IT Contract Manager Ensures licenses that are managed are linked to software assets Interacts with Contract Manager and Procurement Manager to ensure appropriate purchasing and contract management principles are upheld as part of Asset Management Identifies and drives process improvements, controls, and procedures in relation to the role Arranges recruitment and training of staff Reports on non-compliance to standards to the Asset Standards Committee and drives out actions through interaction with various IT departments Provides monthly reports, including management reports |
| Experience | Degree in IT or equivalent Certified in ITIL Service Asset and Configuration Management and/or Service Transition At least 5 years experience in IT Asset Management preferred which includes experience with MS Office Products (Word, Excel, PowerPoint, Outlook, Project) and hardware assets Understanding of the JSE will be an advantage |
| Skills | Strong administration skills Strong comparison / analysis skills Good written, oral communication and presentation skills Must be able to communicate effectively with other IT staff, external business partners and vendors Interpersonal skills |
| Personality Traits | Unwavering ethics and integrity Possess a strong work ethic and sense of urgency Service delivery and outcomes driven Possess a high level of energy and enthusiasm Must work well under pressure and changing prioritiesFlexibility to work in a changing, fast-paced environment Team player Self-starter Risk aware |
