Vacancy: Passenger Handling Agent wanted at SA Airlink

SA Airlink has a position for a Passenger Handling Agent in Kimberley to ensure professional handling of passengers and their baggage on and off flights and to assist with passenger enquiries.

REPORTS TO: BRANCH MANAGER

KNOWLEDGE, SKILLS, AND EXPERIENCE

The minimum education requirement is a Grade 12 certificate or equivalent.

Must have a Travel and Tourism Diploma or minimum 1 year working experience within the Airline Industry (Relevant Check-in or Ticketing or Passenger Handling Course).

Must have good communication skills and customer care.

Must be computer literate on Microsoft Excel and Word.

Willing to work shifts which includes weekends and public holidays.

Must have reliable transport.

Will attend training as and when required to do so.

PRINCIPAL ACCOUNTABILITIES

Responsible for check-in of passenger and allocation of seats.

Maintains and monitors standby lists for flights.

Responsible for passenger’s safety on apron (escorting passengers to the aircraft).

Responsible for reservations and ticketing.

Responsible to deal with passenger enquiries.

Assisting passengers with delays and luggage.

Responsibilities must be carried out in accordance with Company Standards as laid out in the manuals of procedure, and Occupational Health and Safety Standards.

Will assist with any additional tasks within the contexts of the job description.

How To Apply

CV for the attention of: Michael van Niekerk

Reference number to be quoted: PHA – KIM – 0314

Applications to be emailed to: [email protected]

Closing Date: 7 April 2014