Service Desk Administrator Internship
Key Purpose The Internship programme is for learners/students who have completed their IT qualification and require work experience.
Competencies:
• Ability to do Trend Analysis
• Trouble shooting, fault diagnosis and Root Cause Analysis
• Analytical and logical thinker
• Excellent verbal and written communication
• Ability to deal with difficult clients
• Ability to work under pressure;
• Confident people’s person
• Politically astute
• Proactive
• Self-motivated and driven
• Team Player
• Attention to detail
• Good time management
• Ability to build and maintain relationships with key stakeholders
• Extensive Knowledge of Discovery Health Product, business rules and processes
• Knowledge of the various Applications used in servicing the Discovery product.
Qualifications & Experience Qualification:
IT related diploma/degree
No experince required
How to apply
Click here to Apply Online
Closing date: Unspecified
