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Shop Assistant / Cashier Opportunity at Clicks Gansbaai

Clicks Group is seeking a dedicated Shop Assistant / Cashier for its Gansbaai store in the Western Cape. This permanent retail position offers an entry-level opportunity for candidates passionate about service excellence and helping customers feel good. The role is ideal for matriculants or those with limited retail experience who are eager to start a career in health and beauty retail. The closing date for applications is 5 February 2026.

Role Overview

As a Shop Assistant / Cashier, you will deliver exceptional customer service while ensuring smooth operational activities at the point of sale (POS). You will support store merchandising, handle cash safely, and promote Clicks’ products and loyalty programs. The role contributes directly to a positive customer experience and supports Clicks’ vision to be the health and beauty retailer of choice in South Africa.

Key Responsibilities

Your main duties will include:

  • Operating the point of sale efficiently and accurately, including processing payments and scanning merchandise
  • Handling cash safely and adhering to store procedures
  • Promoting and enrolling customers in the Clicks Clubcard program to achieve participation targets
  • Informing customers of promotions and deals to drive sales and enhance the “feel good, pay less” experience
  • Acting as a brand ambassador by providing friendly, visible, and professional customer service
  • Maintaining store visual standards, merchandising displays, and general housekeeping tasks
  • Keeping product knowledge up to date and sharing information with relief staff to ensure service continuity
  • Supporting the company’s vision and values in daily interactions and tasks

Minimum Requirements

Essential qualifications and experience:

  • Grade 12 (Matric)

Skills and abilities include:

  • Basic mathematics and numeracy skills
  • Understanding of retail/FMCG merchandising and promotions
  • Knowledge of stock management procedures
  • Strong customer orientation and service delivery skills
  • Planning, organising, and problem-solving capabilities
  • Effective verbal and written communication
  • Basic computer literacy

Competencies

Key competencies required:

  • Relating and networking with customers and colleagues
  • Following instructions and store procedures
  • Delivering results and meeting customer expectations consistently
  • Working effectively with people and promoting teamwork
  • Persuading and influencing customers to engage with products and promotions
  • Planning and organising daily tasks efficiently
  • Coping with pressures and setbacks while maintaining service quality

Employment Equity

Clicks Group is committed to Employment Equity principles. Preference will be given to candidates from designated groups in line with South African employment legislation.

How to Apply

Applications must be submitted online before 5 February 2026. Only candidates meeting the minimum requirements will be contacted.
Click here to apply: Apply for Shop Assistant / Cashier at Clicks Gansbaai

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