ERA By DJ Zinhle: Assistant Project Manager Wanted

Job description

Customer service

• Support and prioritise the management of customer service activities
• Ensure that all customer queries are resolved/attended to immediately and effectively communicated to the customers
• Ensure telephone etiquette is applied accordingly when communication with customers
• Ensure that quiries and complains from customers are attended on time and in a professional manner
• Making sure that deliveries are sent to the courier company on time
• Support the management of customer service activities

Stock management

• Oversee daily and periodic stock takes as per policy; investigate discrepancies; sign off and file stock sheets and alert relevant stakeholders about any discrepancies
• Manage stock by implementing and following accurate receipting, documentation and processes

Administration and reporting

•  Prepare daily, weekly and monthly business reporting

Company Description

ERABYDJZINHLE is a brand that designs and sells finished watches and bracelets. Based in South Africa, ERABYDJZINHLE was launched in February 2013, the company took its name ERA BY DJ ZINHLE from the word “era’, which is a date or an event forming the beginning of any distinctive period, completing the name is Ntombezinhle Jiyane’s DJ name who is the founder and is more popularly known as DJ Zinhle.

Requirements

• Grade 12 (Matric)
• Degree or Diploma in Sales and Marketing
• Minimum two years in fashion retail experience
• Have a sales background
• Administrative/proficient in MS Office (Excel, Word, PowerPoint)
• Proven working experience and delivery within a sales and target driven environment
• Valid drivers licence
• Reliable transport
• Ability to handle multiple tasks simultaneously

Personal Skills/Attributes

• Professional, reliable, punctual and hardworking
• Results driven self-starter with a passion for sales and retail
• High customer orientation and excellent service delivery focus
• Accuracy and strong attention to detail
• Excellent communication skills and the ability to maintain good interpersonal relations
• Proactive and able to work well independently as well as in a team
• Work well under pressure and within a fast paced environment

Send us your Motivational letter not longer than a page, CV and supporting documents.

PLEASE TAKE NOTE: if you have not been contacted within 14 days, please consider your application unsuccessful.

Contact details
Vuyiseka Ntsodo
ERA BY DJ ZINHLE
+27110575036
[email protected]

Or Apply here