Casual Merchandiser Opportunity at Dis-Chem Pharmacies Limited East Rand

Dis-Chem Pharmacies Limited is inviting suitable candidates to apply for the Casual Merchandiser opportunity in the East Rand, Boksburg, Gauteng. This part-time retail opportunity is aimed at building a strategic talent pool of pre-screened individuals who have the skills, qualifications and personal attributes that may match future opportunities within Dis-Chem Pharmacies. The role is well suited to an energetic, reliable and customer-focused individual who can help maintain high merchandising standards while delivering friendly and helpful service to customers.

The Casual Merchandiser will be responsible for ensuring that products are correctly stocked, displayed and maintained across the store. The position includes important responsibilities involving stock rotation, merchandising, stocktaking, housekeeping and customer assistance, while also requiring candidates to follow Dis-Chem policies, Standard Operating Procedures and health and safety requirements. Applicants should be prepared to work retail hours, manage physical tasks and maintain accuracy in a fast-paced store environment.

Key Responsibilities

• Restock merchandise as required to ensure strong product availability and maximise sales.
• Ensure delivered stock and merchandise removed from the storeroom are stored and packed in the correct designated spaces in a timely manner.
• Check products on shelves to ensure they have not reached their sell-by dates.
• Ensure the full range of products is available and correctly presented on the shelves.
• Facilitate regular stock rotation according to the first-in, first-out principle.
• Report low stock levels, out-of-stock products, damaged merchandise and expired stock to management.
• Assist with stock file counts and general stocktaking activities when required.
• Follow Dis-Chem operating standards, store layouts and planograms.
• Flatten boxes after unpacking stock and move them to the designated disposal area.
• Ensure front-shop shelves and products are neat, visible and correctly presented at all times.
• Check that merchandise labels and pricing are accurate and clearly displayed.
• Report all price discrepancies to the appropriate management team member.
• Keep up to date with current and new products offered in the store.
• Build, face up, stock and maintain merchandise displays according to Dis-Chem procedures.
• Maintain the daily physical upkeep of the store and merchandise displays.
• Take responsibility for designated stock in the storeroom and on the shop floor.
• Assist with loading and off-loading stock when required.
• Ensure products without barcodes are clearly and correctly marked.
• Assist with back shopping when necessary.
• Support the training of new staff members when required.
• Provide friendly, helpful and courteous assistance and advice to customers.
• Follow up on customer out-of-stock enquiries using the customer service out-of-stock list.
• Ensure customer stock-related queries are addressed and resolved appropriately.
• Wear the correct Dis-Chem uniform and name badge at all times.
• Handle merchandise carefully to minimise losses and prevent damage.
• Follow all Dis-Chem policies, procedures and Standard Operating Procedures.
• Comply with applicable health and safety rules and regulations.
• Maintain a clean, neat and presentable working environment.
• Report bad or suspicious behaviour involving staff or customers to management when required.
• Support the store team with other reasonable retail and merchandising duties as operational needs arise.

Requirements and Skills

• Grade 12 or Matric is essential.
• Up to six months of retail experience is required.
• Computer literacy, including knowledge of Microsoft Office, is essential.
• Applicants must be willing and able to work retail hours.
• At least one year of retail experience will be advantageous.
• A strong command of the English language is essential.
• Candidates should be presentable and maintain a professional appearance.
• Effective communication and engagement skills are required when dealing with customers, management and colleagues.
• Trustworthiness and honesty are essential.
• Good time-management skills are required.
• Candidates should be able to work effectively in a busy retail environment.
• A bilingual ability will be advantageous.
• Knowledge of merchandising standards and the FMCG industry will be advantageous.
• Product and category knowledge will be advantageous.
• The ability to analyse ZMORE reports for ordering and stocktaking will be advantageous.
• The ability to identify and report bad or suspicious behaviour is advantageous.
• Strong attention to detail is important when handling stock, pricing, displays and customer queries.
• Candidates should be able to follow instructions and established procedures consistently.
• A willingness to learn about new products and merchandising requirements is important.
• Applicants must be physically fit enough to lift and move heavy boxes safely.
• Candidates must be able to comply with workplace health and safety requirements.
• Reliable transport and/or residence close to the store is required.
• Applicants must be South African citizens.
• Candidates must have clear credit and criminal records.
• A positive, reliable and customer-oriented approach is important for success in the role.

The Casual Merchandiser opportunity at Dis-Chem East Rand provides candidates with an opportunity to gain or strengthen practical experience in retail merchandising and customer service. The role covers much more than keeping shelves stocked, as the successful candidate will also help manage product presentation, stock rotation, stocktaking, housekeeping and customer queries. This makes the position suitable for someone who is comfortable with practical store work and enjoys contributing to a well-organised shopping environment.

Stock control will be one of the most important areas of responsibility. The Casual Merchandiser must ensure that products are available, correctly rotated and monitored for expiry dates, while low stock, damaged merchandise and out-of-stock items must be reported to management. Accurate handling of stock can help reduce losses and ensure that customers can find the products they need.

Merchandising standards will also be central to the role. The successful candidate will need to follow Dis-Chem store layouts and planograms while ensuring shelves, displays, labels and pricing remain neat, visible and accurate. Keeping displays well stocked and properly faced up can support a better customer experience while helping the store maximise sales opportunities.

Customer service remains an important part of the position because the Casual Merchandiser will interact directly with shoppers. Customers should receive friendly, helpful and courteous assistance, while out-of-stock queries and other stock-related concerns must be followed up and resolved appropriately. Candidates should therefore be comfortable communicating with customers while maintaining a professional and positive attitude.

The position also includes physically demanding responsibilities such as loading and off-loading stock, moving boxes and assisting with stockroom activities. Candidates must be physically fit enough to perform these tasks safely and should be able to follow health and safety requirements at all times. A willingness to assist with different store responsibilities will be valuable in a busy retail environment.

The Dis-Chem strategic talent pool is intended to provide the organisation with a readily available group of candidates who may be considered for suitable future positions. Being included in the talent pool does not guarantee that a candidate will be hired by Dis-Chem Pharmacies, but it may increase the likelihood of being considered when a suitable vacancy becomes available and matches the candidate’s qualifications and the company’s business needs.

Applicants should meet the essential requirements before applying, including Grade 12, up to six months of retail experience, computer literacy and the ability to work retail hours. Candidates with more extensive retail experience, FMCG knowledge, merchandising experience, product knowledge or the ability to analyse ZMORE reports may have an advantage. Strong English communication, good time management, honesty and reliability will also be important qualities for the role.

The Casual Merchandiser opportunity is based in the East Rand, Boksburg, Gauteng, within the Retail division of Dis-Chem Pharmacies. The position is part-time and offers a market-related salary. Candidates who are willing to work flexible retail hours, perform physical stock-related duties and provide excellent customer service are encouraged to apply.

Dis-Chem Pharmacies is an equal opportunity employer, and the company’s approved Employment Equity Plan and targets will be considered as part of the recruitment process in alignment with its Employment Equity and Transformation Strategy. Dis-Chem also actively supports the recruitment of People with Disabilities. Interested candidates should ensure that their applications accurately reflect their qualifications, experience and availability before submitting them.

The closing date for applications is 15 September 2026. Applicants should note that inclusion in the strategic talent pool does not constitute a guarantee of employment, as future recruitment will depend on the availability of suitable positions and business requirements. Candidates who meet the requirements and are interested in developing their retail and merchandising experience are encouraged to submit their applications before the deadline.

Apply here